Front Office Mgr

Our client, a retail in the industry of technology, is looking for a Front Office Manager to manage the reception area. The successful candidate will act as the ‘face’ of the company and ensure visitors receive a heartwarming welcome.

Job Responsibilities:

  • Handle customers’ queries and service needs by providing exceptional customer service.
  • Ensure timely and accurate customer service by coordinating the “open” service tasks in the lab.
  • Deal efficiently with complaints and have a solid customer service approach.
  • Assist the store manager with all daily activities. 
  • Act as the point of contact between the clients and the technicians.
  • Handle customers’ phone calls and delegate them to relevant department.
  • Assist customers to select accessories and peripherals according to their needs.
  • Contribute in monthly sales target achievement by deploying selling techniques and attitude.

Job Requirements:

  • Minimum of 4 years’ experience as Store Manager Assistant or Head of technology department

  • Familiar with technology industry and very good knowledge of computing & accessories products

  • Demonstrates customer centricity

  • Strong interpersonal and communication skills

  • Highly motivated, customer oriented

  • Fluency in English and Greek language